FAQ

How do I place an order?

Simply select the item which you want to purchase from the product page, select the colour/substrate material, font and quantity and add to cart. If your item is personalized add the text you wish to have at this time also.

Most orders take 5-7 business days to manufacture, however some can take up to 2 - 3 weeks depending on how much time in involved creating them. If you require something sooner than this please email us and we will do our best to accommodate you.

Bespoke Orders
 

Just because it isn't on the website doesn't mean we can't make it. If you have an idea please contact us to discuss!

We love doing special requests!

 
Secure Ordering & Payment Options

 

Payment options can be selected at the time of checkout, either via bank deposit, stripe (credit card or visa debit) or paypal site.

If you choose to pay via bank deposit, account details will be provided at the time of checkout and must be deposited within 24 hours of placing your order.

As all products are custom made to order, no products will be manufactured until funds have cleared.
 

Layby Option

 

We are happy to offer layby for products. Please email us to discuss.
Please note that no products will be made or shipped until order is paid in full.

 
Shipping

 

All parcels are packaged with care to ensure they arrive to you safely. If a parcel arrives damaged please contact us immediately.
You will receive email notification with your tracking details once your order has been completed.
Allow 2 - 5 business days for
shipping once your has been dispatched.

 
 
Returns & Refunds
 

As all products are custom made to order there are no returns or refunds.

If you are not happy with your order please contact us to discuss.

For personalized orders please ensure the correct spelling/date etc is provided as we will produce exactly what is supplied.
No refunds or discounts will be provided if you supply the incorrect information at the time of ordering.

Repeat orders
 

If you would like to use Little H Creations products and services on a regular basis, please contact us to discuss how we can help!

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